Questions about this site

Mia Nakamura, a licensed English-speaking Tokyo tour guide who has worked in Shibuya since 2022 and led more than a thousand visitors through the district. She does not operate the observation deck and does not run, sell or staff any tour listed here. What she does is read every live booking page one at a time, compare what each product actually includes, and write the differences down. Prices and policies in yen come from the operator's own pages and are attributed there. More on the about page.

No. This site sells nothing, holds no slot and takes no payment. It is not a ticket counter and not a box office. Every card here opens the seller's own listing, and the booking, the confirmation email, the entry window, the gate instructions and the cancellation terms all live on that side. If you have already booked, your confirmation email is the document that matters, not anything printed here, and it is also the only channel that can change or refund anything.

Through affiliate commission. The links to tickets and tours carry a partner tag, and if you book after clicking one, the platform pays us a share of the commission it already earns from the seller. You pay exactly what you would pay arriving at that listing directly, because our cut comes out of the platform's margin rather than being added to your ticket. The affiliate disclosure names the platforms involved and sets out the full arrangement.

No, and none has been offered the chance. Nothing here is sponsored, there is no advertising, and no placement is for sale. The direct admission ticket leads the homepage because it is both the cheapest way up and the most-reviewed listing by a wide margin, at 4.7 across 45,800 reviews against 252 for the next largest. The cheapest route of all, the operator's own web shop, pays us nothing and is still described as the cheapest route. The lineup would look identical if the money stopped tomorrow.

It is the floor, not a quote: the cheapest option on that listing at the moment it was read. Your real number depends on the date, the entry time you choose, the option you pick and the country you are booking from, which is also why the same product can display a different figure in a different currency. Across the seven options the per-person from-prices run $17.70 to $119. Every card opens the listing, and the listing is always the authority on what you will be charged.

Every rating and review count was read on two independent passes rather than taken from one screen, and dollar prices were confirmed across two channels. Two reads agreeing is the bar for printing a figure, which sounds fussy until you watch a review count drift between a cached result and the page it points at. When the two do not agree, the figure simply does not get printed. It is not averaged, not split down the middle and not quietly taken from whichever source looked better. The seven options here carry 46,290 traveller reviews between them, and that total is the sum of the real per-listing counts rather than an estimate.

The spread inside that total is shown rather than smoothed. The direct admission ticket holds 4.7 across 45,800 reviews, because it is the product almost everyone buys. A brand-new guided walk sits at 4.8 across six. A big number means a product tested by tens of thousands of visitors; a small one means a young listing, not a worse morning, and this site labels the thin bases rather than letting a 5.0 on five reviews look like a verdict. The yen prices, the release rule and the rooftop policies never rest on reviews at all: they come from the operator's own pages.

Exactly 14 days ahead, at 00:00 Japan time on the date two weeks before your visit. That is the single rule that shapes almost every booking decision here. Daytime slots usually last a while; the sunset and early-evening windows commonly sell out within minutes on popular dates, and once the online allocation for a date is gone, the counter has nothing left either. If your date is already inside that two-week window and the good slots have gone, a booking that carries its own reserved entry is the remaining route. The buying guide walks through the timing in detail.

An elementary-age child ticket is 1,200 yen, and it is sold at the ticket counter on the 14th floor only, never online. Children aged six and under enter free. That combination catches families out constantly, because the web shop shows adult tickets and nothing else, which reads as though children are not admitted. They are. If you are buying for a family, the practical answer is adults online and the child ticket at the counter on the day, and the price guide lays out every tier side by side.

It depends on which one, and the difference is bigger than most people expect. Tickets bought on the operator's own web shop are non-refundable, with no date or time change after purchase, so the cheapest way up is also the least forgiving one. The admission and subway combo is non-refundable too. Four of the guided bookings cancel free up to 24 hours ahead, which is why a guided walk is the safer choice when your Tokyo plans are still moving or the forecast looks unsettled. Two listings publish no free-cancellation claim, so this site makes none for them. The terms on the listing you book are the ones that bind.

The open rooftop closes without notice in wind, rain, lightning or extreme heat, and it happens often enough that it belongs in your plan rather than in the small print. When it shuts, entry still runs: you are held to the indoor gallery on the 46th floor, which keeps the glass-walled view and the digital art but not the open air or the corner everyone photographs. A refund is available only if you ask for it before you go in. Once you have entered, that is the visit. If the sky looks doubtful and you want the open deck specifically, the honest move is to ask at the gate first, and to prefer a booking you can cancel.